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‎05-04-2020 06:13 AM

HP Recommended
Product: Example: Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Can you please help to find 5 GHz, wireless band.

 

Regards

Raushan

2 people had the same question
2 REPLIES 2

‎05-04-2020 06:17 AM

HP Recommended

Hi

can you provide the full model or product number of the notebook. Here is how to find it.

Model number

 

Let me know,

David

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‎05-04-2020 06:13 PM

HP Recommended

Hi, I have the same issue.  My laptop is a Pavillion dv6, model # A1U59AV.  Both the 2.4GHz and 5GHz worked fine before I loaded Windows 10 Pro, version 18363.815 last week.  Now the laptop doesn't see either one of my 5GHz routers but the 2.4GHz works just fine.  I've seen many posts on the Internet about this problem but I haven't found anything that would solve t his problem.  

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