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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Deskjet 2752e
Microsoft Windows 10 (64-bit)

MY printer info indicates dual band WIFI yet my printer only seems to work on 2.4 Ghz.

Will printer work on 5Ghz wifi, and if so how?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mark22F 

 

Its specs

 

          https://support.hp.com/au-en/document/c07062180#AbT2

 

I supports 2.4GHz only. You have to allow your router to broadcast dual (both) bands and connect your printer to 2.4GHz SSID. You can share all devices to this printer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Mark22F 

 

Its specs

 

          https://support.hp.com/au-en/document/c07062180#AbT2

 

I supports 2.4GHz only. You have to allow your router to broadcast dual (both) bands and connect your printer to 2.4GHz SSID. You can share all devices to this printer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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