08-09-2016 12:14 AM
08-10-2016 05:39 PM
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer is not turning on. I will be glad to help you.
Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Do you hear the fan noise?
Are there any flashing light or beep?
Please get back to me with above information, so I can help you better.