Can't access WiFi

[MathBohl]

Hello. My WiFi does not work. I have tried to updated the drivers and everything, it just does not work. There is no WiFi option in Settings either. 

[Irwin6]

Hi @MathBohl,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

-Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

-Install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[MathBohl]

Hello again. Nothing of this works. It says that all my drivers and software are updated. However, I can`t seem to find any Wi-Fi device on my device manager. I have tried everything there is online, but nothing works.