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HP Recommended
Pavilion 2019 Newest Premium Flagship 14 Inch Laptop
Microsoft Windows 10 (64-bit)

I have a home network with 3 Dell Computers on it.  I tried putting my new HP on it using exactly the same procedure I used for the Dells.  When I click on 'Network' in File Explorer, the HP icon shows up with the 3 dell computers.  However, when I double click on this icon, I am told "This folder is empty."  I suspect there is a simple fix to this problem but I have spent hours looking for it in vain.  Please help.

1 REPLY 1
HP Recommended

@emeyeraway

 

Welcome to HP Support Community

 

Are you trying to connect your HP Notebook to your HomeGroup along with the other 3 Dell computers?

 

Let's try these steps

 

  1. Open the Start menu, do a search for HomeGroup and press Enter.
  2. Click the Join now button.

    Note: If you don't see the Join now button, there is something wrong, make sure you're connected to the network and restart your computer.

  3. Click Next.
  4. Select the content you want to share on the network by using the drop down menu for each folder and click Next.

  5. Enter your HomeGroup password and click Next.

    Note: If you're signed into another computer, but you're using your Microsoft Account, then you won't be prompted to enter a password.

  6. Click Finish to complete the task.

If you're prompted to choose network privacy settings, make sure to select the Private option.

 

Let me know how this works out 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.