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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Can't access new HP Pavilion on my home network

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02-26-2019 10:03 AM
I have a home network with 3 Dell Computers on it. I tried putting my new HP on it using exactly the same procedure I used for the Dells. When I click on 'Network' in File Explorer, the HP icon shows up with the 3 dell computers. However, when I double click on this icon, I am told "This folder is empty." I suspect there is a simple fix to this problem but I have spent hours looking for it in vain. Please help.
02-27-2019 04:18 PM
Welcome to HP Support Community
Are you trying to connect your HP Notebook to your HomeGroup along with the other 3 Dell computers?
Let's try these steps
- Open the Start menu, do a search for HomeGroup and press Enter.
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Click the Join now button.
Note: If you don't see the Join now button, there is something wrong, make sure you're connected to the network and restart your computer.
- Click Next.
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Select the content you want to share on the network by using the drop down menu for each folder and click Next.
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Enter your HomeGroup password and click Next.
Note: If you're signed into another computer, but you're using your Microsoft Account, then you won't be prompted to enter a password.
- Click Finish to complete the task.
If you're prompted to choose network privacy settings, make sure to select the Private option.
Let me know how this works out 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee