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HP Chromebook 14a-na0000 (8NN61AV)
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hello dear community I can't connect to my main account with my wifi. The PC only allows me to log in as a guest, can you help me please?

1 REPLY 1
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Hello @tatnat 

 

Sorry to hear that you are having problems ... 

 

(1) What wireless router (manufacturer and model) are you using ?

(2) Do you have other devices (smartphones) that can connect to this wirelss router ?

 

 

Please report your results

 

best regards

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