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Joe40502
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Message 1 of 2
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Can't connect new laptop

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I've been printing wirelessly to my laserprinter for years.  But now I have a new computer.  Using the little panel on the laserprinter, I managed to get it visible to the lap top, but it says it lacks the printer driver.   I downloaded the printer driver from HP, but it says "select printer to update" and then lists the printers that I can already connect to, but not the very laserprinter for which I downloaded the driver.

 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Joe40502

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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