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‎09-09-2021 09:02 AM

HP Recommended
Product: HP OfficeJet Pro 8600 N911G

 Printer won’t connect with wireless .  Internet not a problem.  Indicates address filtering may be enabled so not understanding what that means.

Category:
1 REPLY 1

‎09-14-2021 11:40 AM

HP Recommended

Hi @Karen_2021-,

 

I'd like to help!

 

To assist better -

  1. What is the status of the wireless light on the printer, steady or blinking?
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  3. Are you trying to connect your printer to your home network or public network?
  4.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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