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‎01-27-2017 11:09 AM

HP Recommended
Product: HP ProBook 650 G1
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I recently factory reset my HP ProBook 650 G1. I am now unable to connect to WiFi. In HP Connection Manager, I am told that my Wi-Fi is disabled by device manager. I opened device manager, and found that the network controller does not have any drivers installed. How can I fix this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2017 12:05 PM - edited ‎01-27-2017 12:06 PM

HP Recommended

Yes it is the Broadcom wireless card. 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405142&swItemId=ob_155523_1&swEnvOid=406...

View solution in original post

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3 REPLIES 3

‎01-27-2017 11:55 AM

HP Recommended

You might also check the BIOS (tap esc and then F10 as you power up) and see if perhaps wireless is disabled there. 

 

Also can you give us the hardware ID of the wireless card as found in the Device manager so we can point you to the right driver? 

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‎01-27-2017 12:03 PM

HP Recommended

Is this what you mean?

 

PCI\VEN_14E4&DEV_4359&SUBSYS_05E214E4&REV_00
PCI\VEN_14E4&DEV_4359&SUBSYS_05E214E4
PCI\VEN_14E4&DEV_4359&CC_028000
PCI\VEN_14E4&DEV_4359&CC_0280

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‎01-27-2017 12:05 PM - edited ‎01-27-2017 12:06 PM

HP Recommended

Yes it is the Broadcom wireless card. 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405142&swItemId=ob_155523_1&swEnvOid=406...

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