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HP Recommended
HP Elitebook 2570p
Microsoft Windows 7 (64-bit)

Hii there, been trying for some hours and still cant get this done.

I formated my elitebook 2570p, win7 ultimate, all good it seems except for this: "no connections are available". I tried downloading several drivers (through phone and via cable transfer to laptop) but cant find the right one.

Please, need to find the one to make it work!

Thank you so much in advance!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Go to the device manager.  If the wifi adapter needs a driver, there will be a device listed there described as a Network Controller.

 

If you see the network controller device, please post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Go to the device manager.  If the wifi adapter needs a driver, there will be a device listed there described as a Network Controller.

 

If you see the network controller device, please post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Found it and downloaded it, now working! had no idea about that ID thing, awesome! 

thanks a lot!

HP Recommended

You're very welcome.

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