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1 REPLY 1
12-08-2020 04:38 AM
@Sandtay62, Welcome to the HP Support Community!
Where do you see this error code?
I tried to decode this error code but found no results.
Kindly perform the steps mentioned in this document.
If the issue persists, run a hardware test on the PC
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
- Perform System Test > Extensive test. Share the result in your next post.
Hope this helps! Keep me posted.
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