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HP Recommended
HP 15 notebook pc windows 8.1

00258-61577-93004-AAOEM

1 REPLY 1
HP Recommended

@Sandtay62, Welcome to the HP Support Community!

 

Where do you see this error code?

I tried to decode this error code but found no results.

Kindly perform the steps mentioned in this document.

 

If the issue persists, run a hardware test on the PC

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform System Test > Extensive test. Share the result in your next post.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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