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alani2
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Message 1 of 2
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Can’t get onto any sites

HP Notebook

I am connected to the WiFi. When I try to get on any site for example Facebook it does not let me & says “site can’t be reached”. I’ve installed all updates & have restarted my laptop several times & it still will not work. 

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HP Support Agent
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Message 2 of 2
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Can’t get onto any sites

@alani2

Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Have you tried on a different website?
  • Have you tried connecting to different wifi network?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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