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‎06-14-2019 10:33 AM

HP Recommended
Product: Intel Pentium N3710
Operating System: Microsoft Windows 7 (64-bit)

Hello, I recently downgraded from Windows 10 to Windows 7 because my wifi connection wasn't working properly. When I downgraded to Windows 7, suddenly I can't connect to my wifi network. Please help ASAP.

 

Model: 15-bs020wm

Version: Windows 7 64x

 

2 REPLIES 2

‎06-14-2019 10:48 AM

HP Recommended

Hi:

 

Did you install the W7 wifi driver for the Realtek 8188EE wifi card your notebook comes with?

 

If not, you need to.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

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‎06-14-2019 04:09 PM

HP Recommended

I've downloaded the file, did the setup and went on SWSetup and did the other setup. However, windows says that is was unsuccessfully installed. 

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