Cannot connect printer to laptop

[princeprince]

Trying to connect my laptop to my wireless printer after replacing ink.  Getting the error message "The machine cannot detect a WLAN access point/router that has WSP or AOSS enabled.  Also bought a second printer and go the same message.

[Barachiel · Accepted solution]

Hi @princeprince ,

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your printer? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you attempted any steps on your own before posting on the HP Forums?

In the meantime, please try the steps mentioned below:

Follow this link and run the HP print and scan doctor.

Please reply with the details for further assistance.

Eager to help!