• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2010 09:54 AM

HP Recommended

I am using HP EliteBook 8440p,with Window 7 professional.  I installed the Bluetooth driver downloaded from HP but the Wireless Asistant still showing my Bluetooth as disable, I can not enable and the caption say "This device has been disabled in the computer setup utility and cannot be enabled from Wireless Assistant.

 

the Bluetooth icon is also missing in Control Panel tray. Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2010 11:25 AM

HP Recommended

Hi,
Please check below link:
How to install HP Bluetooth driver under Windows 7.

To do eveything what is showed there you will need:

HP Wireless Assistant here  

Bluetooth Wireless here

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-18-2010 03:13 PM - edited ‎09-19-2010 09:28 AM

HP Recommended

Hi:

 

I believe that message you are getting is that your Bluetooth device is turned off in the BIOS.

 

Go into your BIOS and enable it.

 

See page 8 of the link below:

 

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01607517/c01607517.pdf

 

Remember to hit the F10 (save settings key) everywhere you make changes, and upon exiting your BIOS setup program.

 

Paul

Was this reply helpful? Yes No

‎10-05-2010 11:25 AM

HP Recommended

Hi,
Please check below link:
How to install HP Bluetooth driver under Windows 7.

To do eveything what is showed there you will need:

HP Wireless Assistant here  

Bluetooth Wireless here

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Was this reply helpful? Yes No

‎10-08-2014 03:03 PM

HP Recommended

Thank you that works, I have had always problems with BTooth on 8440p on W7, since then all is fine, no more frustration on sudenly disconected wireless keybord.

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.