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HP Recommended
Microsoft Windows 7 (32-bit)
Hi, I have a Pavilion m6-1035dx Entertainment Notebook PC
Product number:B5S06UAR
Had to reinstall Windows7 (clean install) after a bad experience with Windows 10 - the machine allowed it to be installed but then was terribly underpowered. The laptop originally came with HP OEM Windows
Now the network drivers and other drivers are apparently missing - and with my old machine out of warranty, drivers for Windows 7 32-bit are no longer available on the HP site. HELP! I can't do anything without access to wifi. Also, USB ports and the webcam are not working. I believe this is an issue of missing drivers.
I cannot locate my installation or recovery disk. 
In Device Manager, the following shows "Devices not installed": SM Bus, USB Bus, Network Controller, Ethernet Controller, PCI
What are my options? 
 
Thank you
Michael
 
 
3 REPLIES 3
HP Recommended

Hi, Michael:

 

Your notebook came with W7 64 bit from HP, which is why there aren't any 32 bit drivers.

 

https://support.hp.com/us-en/document/c03383025

 

I suggest that you install W7 64 bit for best results.

 

Here are the links to the W7 32 bit drivers you need...

 

SM Bus, USB Bus:  Download and install the AMD chipset driver for W7 32 bit from the link below and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx

 

Graphics:  Install the W7 32 bit driver and restart the PC.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/a10-4600m-ra...

 

Ethernet:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58543.exe

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60642.exe

 

PCI Dev:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58542.exe

 

 

HP Recommended

OK, I did a complete reinstallation of Windows 7 with 64-bit iso. 

Can you point me to where to find Windows 7 64-bit drivers so I can get my network card and USB ports working again?

Many thanks!

HP Recommended

Hi:

 

Below is the link to the support page for your notebook.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-m6-1000-Entertainment-Notebook-PC-serie...

 

You can use the same chipset driver from the link I posted the other day, but use the 64 bit file this time.

 

You can use the same ethernet and wifi driver links I posted the other day because they also have the 64 bit driver files included in the package.

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