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samharms
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Message 1 of 2
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Cannot turn on bluetooth on hp envy x360

HP Recommended
Envy x360
Microsoft Windows 10 (32-bit)

When I open Bluetooth settings 95% of the time I am unable to see the slider to turn on Bluetooth. I cannot see the icon on my taskbar either. 

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@samharms Welcome to HP Community!

 

I understand that Bluetooth is not working.

 

Do not worry. I will try to fix the issue.

 

Please provide the product number.

 

Let's start with the Hard Reset: (To release any excessive static causing the issue). 

This method works for a variety of Driver connection and ‘stuck’ program issues. 

  • Shut down the computer 

  • Disconnect all external devices - everything. 

  • Remove AC power and the battery 

  • Press and hold power button for at least 30 seconds 

  • Reconnect the AC power (only), 

  • Power on > Login 

  • Next time you shut down the system, reinstall the battery and follow the below steps. 

For more steps: Click here 

To help you in Understanding and troubleshooting Bluetooth wireless technology: Click here 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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