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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion 15 TS Notebook
Microsoft Windows 8.1 (64-bit)

I cannot connect WIFI to my modem with my HP Pavilion 15 TS.  I can only connect with LAN ethernet cable. I was able to for 5 years and then I suddenly couldn't. Other members of the family are able to. I can't even hotspot through someones phone. I am able to connect my laptop to other/external WIFI/modems without a problem. I have downloaded drivers to infanatum. Enabled, and disabled. Installed, uninstalled. Run command prompts as administrator etc...nothing works.  Please help ! 

HP Pavillion 15 TS notebook

Product name: [Personal Information Removed]
Windows 8.1
64bit
Ralink RT 3290 802.11 BGN WIFI adapter

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