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Cant solve it!

HP Recommended
Hp pavilion g6 notebook
Microsoft Windows 8.1 (64-bit)

Hello, i have a problem with my pc network.
So lets start of, i cant connect or find any wifi networks or by ethern cable(have tryed at hone, at work, at friends) i even resetrd router and so but cant either find wifi or connect to a wifi. I have beig searched on this forum and i have tryed every singel tip to solve the problem but it is not working. I have uninstalled drivers, installed them, updated them(throw another computer) reseted all configs and so on. But it still not works.

btw some stuff i know may help you to solve problem for me.

windows 8.1 64-bit (clean disk install)
there are a red cross on network adapter
wifi worked before cleab install
model: g6-2250sc
product: C1S12EA#UUW
[personal information removed]
contains atheros model AR5B125

well i hope you can help me, if you need more info about pc, message me and i can find it on the pc.

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HP Recommended

Hi,

 

I can't find your machine, please try drivers from a similar machine. The C1S12EA code is for g6-2250so, not g6-2250sc. Anyway, please try:

 

Wired LAN:

 

          http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58519.exe

 

Wireless:

 

         http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65048.exe

 

Note

BH
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ooh is g6-2250so, the O is lite bit skraped so it look like a c, btw it is a g6-2250so.
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also i tryed both of them but the problem still there....
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How do i remove old driver plugins to install the new ones?
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or how do i do to send a diagnos to you so you can see whats my problem?
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this may help??


Windows Network Diagnostics Publisher details

Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Not fixed Not Fixed
Investigate router or access point issues Failed
Reset the wireless adapter Completed


Issues found Detection details

6 Problem with wireless adapter or access point Not fixed Not Fixed

Investigate router or access point issues Failed

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Reset the wireless adapter Completed

InformationalNetwork Diagnostics Log
File Name: 4C9F5469-8710-483E-ADB6-5BAF0AC3CE62.Repair.1.etl




Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wi-Fi driver information:

Description . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
Version . . . . . . . . . . . : 10.0.0.270
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem4.inf
Inf File Date . . . . . . . . . : den 3 november 2013 17:43:04
Section Name . . . . . . . . . : ATHR_DEV_OS61_H3118.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_1838103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: ec7d0adf-acbb-4374-b5e3-941b43ea27c9
Interface name: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 1


List of visible access point(s): 0 item(s) total, 0 item(s) displayed

Connection History

Information for Auto Configuration ID 1

List of visible networks: 0 item(s) total, 0 item(s) displayed

List of preferred networks: 0 item(s)




InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: ec7d0adf-acbb-4374-b5e3-941b43ea27c9
Interface name: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Interface type: Native WiFi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No

Result of diagnosis: No problem found






InformationalNetwork Diagnostics Log
File Name: 4C9F5469-8710-483E-ADB6-5BAF0AC3CE62.Diagnose.0.etl

InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: BEDROOM
Windows Version: 6.3
Architecture: x64
Time: Saturday, September 10, 2016 7:08:26 PM

Publisher details Expand

Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
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