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‎07-09-2023 07:05 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M182nw

I change my router and it has new network setting and my printer is off line and having trouble getting it back on line withe the new network settings need help to get my printer back on line 

Category:
1 REPLY 1

‎07-09-2023 11:52 PM

HP Recommended

@JaimeA320 

 

Welcome to HP Support Forum. Please use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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