• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-25-2014 11:33 PM

HP Recommended

Hi,

I face same wireless connection problem with my CQ60 laptop.

I try to connect to the solution link mentioned above to install the driver.

But the link is not working.

Could anyone help?

Thanks

Was this reply helpful? Yes No

‎04-21-2016 07:09 PM

HP Recommended

 

@Paul_Tikkanen wrote:

Hi:

 

Install this driver and you should be fine.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

The wireless card in your notebook is notorious for not being able to connect to the internet with newer routers.

 

Paul

Does this fix also work for an At&t router

 

Was this reply helpful? Yes No

‎02-12-2017 11:07 AM

HP Recommended
Have the same problem with my c q60 untill i ended up to a printer issue. That gave me an idea that my printer spooler and probably my network connection are disabled...and im right. Went to Start/Control panel/Administrative tools/Services double click and find my network and printer disabled. Turn it to Automatic and restart my laptop and it works...its alive!!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.