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HP Recommended
HP 255 G8 Notebook PC (2H0V5AV)
Microsoft Windows 11

Hello, 

I am connected to a newly installed wifi router but no internet while this connection is working fine with other device.

I have also applied troubleshooting and hp support assistant, change of DNS, updating the driver but none of them is working. when i connect to other network like mobile hotspot or jio-fi then internet is working but not on this newly installed 5g router

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