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Inspirion 3482
Microsoft Windows 10 in S Mode

I have an old HP LaserJet 1020 that I am trying to get to print to my noNtebook. Yes the Windows 10s is an issue, but  I do have the HP Smart App loaded. I have the printer plugged into my wireless router. The Smart App can see the printer and install the drivers, but when I try to print I am getting an error message. Under the Network Information I get a "not supported" message. Anyway, may be a lost cause. I have to email to my someone in the house to print from their computer-a regular Windows 10 no safe mode. Maybe I did not set up right type on the network. Thanks.

 

 

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