Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Connecting to 5G wireless network from my HP Pavilion

HP Recommended
hp pavilion - 15z-cw100 cto

I need to connect to my 5G network but my computer only shows 2G. I understand that I only have a single band wifi adapter. It is a Realtek RTL8723DE 802.11b/g/n Pcle Adapter


Am I able to get a dual band adapter for this computer and if so, which one do I need? Thank you for your help!

Level 21
Level 21
132,138 122,315 20,104 30,830
Message 2 of 2
Flag Post
HP Recommended



Since your notebook only has one antenna cable, you can only upgrade to this dual band wifi adapter...


Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.


You can find this model on eBay.


The card has the same throughput as the RTL8723DE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.


Here is the link to the service manual for your notebook, where you can find the wifi card removal and replacement procedure.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation