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HP Recommended
DeskJet2620
Microsoft Windows 10 (32-bit)

Hello, I cant seem to get connected to WIFI to even set up the printer. Tried numerous times and followed the trouble shooting steps without success. Can anyone help?

1 REPLY 1
HP Recommended

Hi @PaulaMc11,

 

To better assist you - 

  •  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  • Are you trying to connect your printer to your home network, public network or without a router?
  • What is the status of the wireless light on the printer, steady or blinking?

While you respond to that, you may try the below steps to connect the printer

 

-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)  
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2600).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type 12345678. This is the default password to log in.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password 
--->the printer will have solid blue light if it's connected 
--->then connect your phone back to your network

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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