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‎06-29-2022 02:59 PM

HP Recommended
Product: HP Pavilion All-in-One - 23-q118
Operating System: Microsoft Windows 10 (32-bit)

having issues with my wifi on my computer it connects but doest stay connected it goes of and come right back on i tried to do the power saving method that didn't work is there any thing else that i can try that sum one tried and it fixed the problem  

Category:
3 REPLIES 3

‎06-29-2022 03:13 PM

HP Recommended

Hello @Steve463 

 

(1) Update BIOS

HP Consumer Desktop PC BIOS Update (ROM Family SSID 2B45)

A0.18 Rev.A8.7 MBJun 11, 2019Download

Why ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

(2) Reboot and test again ...

 

(3) Question: Do you also have problem with a smartphone when connected to wifi and sitting at the All-In-One PC ?

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

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‎06-29-2022 03:20 PM

HP Recommended

No i domt have the same problem on my phone just the computer it womt stay connected to the internet 

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‎06-29-2022 03:34 PM

HP Recommended

Hello @Steve463 

 

ok, did you update your bios ? Please do it.

 

The next step is to check the wifi adapter ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
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