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09-10-2021 09:38 AM
Operating System: Microsoft Windows XP
Hi guys, has anyone had any luck in contacting a real person in relation to a problem with their pc under warranty? I only seem to get bots with whatever medium I try, and when using the link that supposedly allows you to complete a form, I'm not able to 'submit'.
Is there an updated link to a form I'm missing? Or even better, an email address? Many thanks in advance, I've been looking for a while, Maria
1 REPLY 1
09-16-2021 11:22 AM
Hi @MariaALT153, Welcome to the HP Support Community.
Apologies for all the inconvenience
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, and in order to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now,
As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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