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Molapisi
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Continous disconnection of WiFi

HP Envy
Microsoft Windows 10 (64-bit)

Good day

 

My HP Envy laptop continously  disconnect to the wifi network, what could be the course of this?

 

It is realy inconveniencing me!

 

Please help...

 

Regards

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Message 2 of 4
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Continous disconnection of WiFi

Help us to help you by posting the following information.

 

1.  The complete Model Name. or Product Number. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.

 

What is the installed wifi adapter?  You can use the Device Manager to get that information.

 




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Molapisi
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Continous disconnection of WiFi

The model number is 3165 NGW. Yes it has WiFi adapter.

Thank you
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Level 17
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Continous disconnection of WiFi

Try the latest driver for your wifi adapter direct from Intel. See the following Intel web page.

https://downloadcenter.intel.com/download/26148/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...




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