Default Gateway Not Working

[DarellBagley]

Whenever i type in my default gateway from the command prompt into my address bar on internet explorer or google chrome it says "Unable to connect". And i cant plug my ethernet cable into my HP since it a newer computer. So what do i do.

[Echo_Lake]

@DarellBagley
Thank you for posting on the HP Support Community.

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• Are you able to connect to your wireless network?
• How about other devices, are you able to connect other devices to your home network?

While you respond to that, let's try these steps: 

Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data.

Next Step 2 BIOS Defaults - (After hard reset follow the below steps while starting the computer)
1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit. and then try to connect to your computer. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.