Default Gateway is not available on every restart of HP Laptop 15-bs0xx model with Realtek RTL8723BE

[Jagadhesh]

System Model HP Laptop 15-bs0xx
System Name LAPTOP-Q51FV7BM
Microsoft Kernel Debug Network Adapter
Microsoft Windows 10 Home

Version 10.0.18363 Build 18363
Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)

My wifi connection is keep frustrating me to connect and have to fix it manually select "TroubleShooting Problems"

I tried all online solutions and nothing worked like upgrade, fixing power management, reset ip etc,.

Let me know if you need any information's

[The_Fossette · Accepted solution]

@Jagadhesh,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues with the wireless card on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Jagadhesh]

Thanks for helping out. It's fixed now. Keep you posted if anything occurs in again in future.

[Jagadhesh]

Hi,

I faced same issue again and repeating your solution.

Do you have any permanent solution for this ?

[The_Fossette]

@Jagadhesh,

I recommend you uninstall the wireless card driver from the device manager and then download and install it from the below link and check.

https://support.hp.com/in-en/drivers

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!