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‎04-18-2021 03:06 PM

HP Recommended
Product: Pavilion DV6-2157sb
Operating System: Microsoft Windows 10 (64-bit)

Hello!

My parents and I have an old (originally mine) Pavilion DV6-2157sb with Windows 10 Professional 64 bit on it. My dad has what I'll call dead fingers; he cannot feel anything from his fingertips. This is from 40+ years working as an engineer in factories. He never knows what he pushes or how hard he pushes, and sometimes, he'll "graze" the wifi and/or volume touch buttons without us noticing. He did so today, turning off the wifi on the laptop until I noticed it and turned it back on. I know you can turn both the volume and wifi on and off via Windows itself, so I'm wondering if there's any way to disable the functionally of the touch buttons?

 

Any help would be greatly appreciated. Thank you.

~Lisa
1 REPLY 1

‎04-21-2021 10:46 AM - edited ‎04-21-2021 10:54 AM

HP Recommended

HI@raptormoonx, Welcome to the HP Support Community!

 

 

We have done the basic troubleshooting as per the installing the printer to your computer .hence the Operating system is obsolete its end of support Life

 

I understand that you are having a problem with some of your touch keys on your HP Pavilion dv6-2170ee Entertainment Notebook PC. I will try my best to help you with this problem. Could you explain where these touch keys are that you are having an issue with? Are they the F keys on the top of the keyboard?

 

HP Notebook PCs - Some Function Keys or Keyboard Shortcuts

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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