Disconnects from wifi when lid closed/shut down. Recent issue

[JF210]

This is a recent issue for me (past couple of days) but seems to be an ongoing problem for many HP owners.

Simply if I close the lid or log out, next time I go to use the laptop I have to reconnect to wifi.

I have tried unticking boxes here and there as suggested in other posts. I am NOT computer savvy so any responses need to be idiot proof.

Thank you.

[KrazyToad]

@JF210

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your post and I would like to help

I suggest you try the troubleshooting steps from this Microsoft Forums and let me know how it goes

Link: https://answers.microsoft.com/en-us/windows/forum/windows_8-networking/wireless-disconnects-when-lap...

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[JF210]

Getting really fed up with this now.  I've tried all resolutions. Now when I go to Device Manager there are no Wifi drivers Network Adapters. All that is there: 2x Bluetooth Device, Intel R Dual Band  Wireless, Realtek... and 8 WAN miniports?

If I shut the lid on the laptop and go back, I have to reconnect to my broadband. If I shut down or restart, I have to reconnect to broadband and then login, even though I've set it to have no login.

I'm back to Acer as soon as thing bites the dust. Nothing but problems since I bought it.

[KrazyToad]

@JF210

I understand your concerns and frustration

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you

[JF210]

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