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- Docking station compatible with HP ENVY Notebook

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01-18-2021 12:50 PM - edited 01-18-2021 12:50 PM
Hi,
I have an ENVY Notebook (product # W0Q62AV) running Windows 10 64-bit. I am trying to connect to two external monitors. I tried the HP USB-C Dock G5 (5TW10UT#ABA), but my laptop did not recognize it. What is a compatible docking station for my notebook?
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01-18-2021 01:19 PM
Your machine is an HP ENVY - 15T-AS100 CTO, we won't have its REAL specs. But on page 4 of the manual of the series says it has following ports:
- Audio-in (mono microphone)/audio-out (stereo headphone) combination
- AC Smart Pin adapter plug
- HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
- USB 3.0 ports (3)
- USB 3.0 port Type-C
Therefore its USB-C port is not compatible with all standard USB-C docks.
Do you require to connect to 2 or more external monitors ? If yes, please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)
https://www.displaylink.com/products/universal-docking-stations
For example
https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-18-2021 01:19 PM
Your machine is an HP ENVY - 15T-AS100 CTO, we won't have its REAL specs. But on page 4 of the manual of the series says it has following ports:
- Audio-in (mono microphone)/audio-out (stereo headphone) combination
- AC Smart Pin adapter plug
- HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
- USB 3.0 ports (3)
- USB 3.0 port Type-C
Therefore its USB-C port is not compatible with all standard USB-C docks.
Do you require to connect to 2 or more external monitors ? If yes, please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)
https://www.displaylink.com/products/universal-docking-stations
For example
https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.