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HP Recommended
ENVY Notebook
Microsoft Windows 10 (64-bit)

Hi,

 

I have an ENVY Notebook (product # W0Q62AV) running Windows 10 64-bit. I am trying to connect to two external monitors. I tried the HP USB-C Dock G5 (5TW10UT#ABA), but my laptop did not recognize it. What is a compatible docking station for my notebook?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@cadmonkey42 

 

Your machine is an HP ENVY - 15T-AS100 CTO, we won't have its  REAL specs. But on page 4 of the manual of the series says it has following ports:

 

  • Audio-in (mono microphone)/audio-out (stereo headphone) combination
  • AC Smart Pin adapter plug
  • HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
  • USB 3.0 ports (3)
  • USB 3.0 port Type-C

Therefore its USB-C port is not compatible with  all standard USB-C docks.

 

Do you require to connect to 2 or more external monitors ?  If yes, please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                 https://www.displaylink.com/products/universal-docking-stations


For example


                https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1


Regards

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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1 REPLY 1
HP Recommended

@cadmonkey42 

 

Your machine is an HP ENVY - 15T-AS100 CTO, we won't have its  REAL specs. But on page 4 of the manual of the series says it has following ports:

 

  • Audio-in (mono microphone)/audio-out (stereo headphone) combination
  • AC Smart Pin adapter plug
  • HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
  • USB 3.0 ports (3)
  • USB 3.0 port Type-C

Therefore its USB-C port is not compatible with  all standard USB-C docks.

 

Do you require to connect to 2 or more external monitors ?  If yes, please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                 https://www.displaylink.com/products/universal-docking-stations


For example


                https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1


Regards

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
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