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Does model 15-da0014dx support A2DP or can I download a driver for it?
09-15-2020 12:56 PM

My new headset is paired with my HP laptop, but even when "connected" no sound comes out. Sound works with audio jack, but not bluetooth. Headset specs say laptop bluetooth function must support music playback connect (A2DP). Hope someone can help me :-).
09-17-2020 03:19 PM

@Hikerval As per the page. 2 of Chapter 1 Product description of your product's maintenance and service guide, it doesn't look like the device supports A2DP or it would have been mentioned under the Wireless networking section.
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Riddle_Decipher
I am an HP Employee
09-17-2020 06:40 PM

@Hikerval Depends, on what video you are referring to? Also, if the feature isn't available/supported on the hardware component, installing the software alone wouldn't make any difference, technically speaking, although, if you trust that source, go ahead with the same and let me know how that goes.
Riddle_Decipher
I am an HP Employee
09-21-2020 12:20 PM

@Hikerval There's no risk as such, if you are installing it from the Intel website, after it's removed, there shouldn't be any issue as such,
If you do have issues, you can make use of the drivers available on the HP website and get back to how its intended to work via HP.
Riddle_Decipher
I am an HP Employee

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