Does not show wifi adapter after disconnecting USB 3.0 Ethernet adapter

[help1012e]

Restarting the computer, and instaliing the wifi adparter fitted the problem for a day then the problems reappears. The window toubleshooter does not show any problems. 

[KrazyToad · Accepted solution]

@help1012e

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

Please download and run the HP Support Assistant from this Link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

The HPSA will automatically look for all the latest drivers and BIOS for your computer

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure your Windows 10 is up to date 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available.

If the issue persists, please perform a System Restore to an earlier time before the issue started

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point prior to the start of this issue and then select Next > Finish.

Keep me posted how it goes

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.

[help1012e]

The soution worked. 

I only fear that it is a temporary solution because I recently purchased this computer and it came with the wifi problem. 

Thank you for your help. 

[MKazi]

@help1012e

Great news! 🙂

l truly appreciate your patience and efforts. 

Glad to know that the issue is fixed and hope it remains that way.

Feel free to keep us posted for any assistance in the future and we will be eager to help.

As @KrazyToad is out of the office today, I'm replying to you. 

Take care!