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gailwerthman
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Message 1 of 2
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Does the HP Pavillion 15-CC500 Laptop support gigabit internet speeds?

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HP Pavillion 15-CC500
Microsoft Windows 10 (64-bit)

I signed up for gigabit internet thru Xfinity. I purchased new 3.1 mesh modem/router. I have no problem connecting to the internet either 2.4 or 5.0 channel but the max speed I am getting is 250 when I should see close to 1000. Xfinity says it's my laptop not supporting gigabit internet speeds. Is this true??

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@gailwerthman

 


Welcome to HP Community

 

I have gone through your Post and would like to help

 

The Wireless Card on the Notebook does not support Gigabit Internet Speed

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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