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‎05-30-2022 05:40 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Hello, my laptop doesnt pick up on my 5g wifi. Will anyone know which software i will need to update?

Windows 7 64

Product Number A1M23AV

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2022 05:54 PM

HP Recommended

Hi:

 

Below is the link to the parts list for the product number you posted.

 

HP PartSurfer

 

None of the Wi-Fi adapters listed at the bottom of the list, support 5.0 GHz Wi-Fi, and your notebook has a BIOS whitelist which prevents the installation of any other model Wi-Fi adapter other than those listed in the parts list.

 

If you want dual band Wi-Fi, you will need to purchase a USB wifi adapter.

View solution in original post

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1 REPLY 1

‎05-30-2022 05:54 PM

HP Recommended

Hi:

 

Below is the link to the parts list for the product number you posted.

 

HP PartSurfer

 

None of the Wi-Fi adapters listed at the bottom of the list, support 5.0 GHz Wi-Fi, and your notebook has a BIOS whitelist which prevents the installation of any other model Wi-Fi adapter other than those listed in the parts list.

 

If you want dual band Wi-Fi, you will need to purchase a USB wifi adapter.

Was this reply helpful? Yes No
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