08-07-2016 10:29 AM
I am trying to install a wireless printer, color laserjet pro MFP M477, and it says driver unavailable. I installed the printer and used it for a couple of weeks and then got this message. I uninstalled the printer and started over and says the same thing. I am not good at technology and very frustrated. Help please.
08-07-2016 03:49 PM
Allow me to welcome you to the HP forums!
There are three different models of the printer you mentioned.
Go to this link, select the model that is yours, and then go to the drivers and software page to see the available drivers: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdSelector/?javax.portlet.begCa...
On that page, you select the OS version you are running and can then download the printer drivers.
***Please mark Accept As Solution if my post solved your problem***
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