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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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08-14-2023 06:29 AM
08-14-2023 09:49 AM
HP does not support that model series for W10, which is why there are only W11 drivers on the support page.
You have two options as I see it:
1. Try the W10 drivers from the older 15-eg1000 model series and hope they work on your model.
Do not use any of the BIOS or firmware files.
HP Pavilion Laptop PC 15-eg1000 Software and Driver Downloads | HP® Customer Support
2. Take the free upgrade to W11 by clicking on the blue Windows 11 Installation Assistant button at the link below (first option), and then install the W11 drivers from your notebook's support page.
Download Windows 11 (microsoft.com)