ENVY with AX 200 (WIFI 6) is not connecting in AX mode but only at AC with my AX router!

[Fil]

Trying to use my 780Mbs Router speed (AX - WIFI 6) and my Envy is stubbornly sticking at 180 MBs under AC class.

My envy as the AX 200 card!

What can I do? 

[TEJ1602]

@Fil, Welcome to HP Support Community!

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

Keep me posted for further assistance.

[Fil]

Hi,

I appreciate your help,

 ENVY X360 Convertible 15Z-ee000

Thanks

[TEJ1602]

@Fil

Thanks for replying!

We need additional information to get a clear picture of the issue.

I've sent you a private message requesting the same.

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Hope this helps!

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