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HP Recommended
Elitebook 850 G8
Microsoft Windows 10 (64-bit)

Hello guys,

My HP Elitebook 850 G8 losses wifi network frequently.

I installed new Wifi driver for Intel Adapters (AX201) - 22.170.03 version, but issue is still.  

I saw a similar case to mine on the forum.
The recommendations were as follows:

 1. Download and install BIOS Update

HP BIOS and System Firmware

01.10.00 Rev.A62.2 MBAug 9, 2022

 2.  Download and install WiFi-22.160.0-Driver64-Win10-Win11.exe driver.

 

I have the following question before proceeding to the steps mentioned.

Does the combination solve the problem only with these versions or can it also with the latest BIOS versions and WiFi Driver ?

 

My setup:

OS NameMicrosoft Windows 10 Enterprise
Version10.0.19044 Build 19044
Other OS Description Not Available
OS ManufacturerMicrosoft Corporation
System Name 
System ManufacturerHP
System ModelHP EliteBook 850 G8 Notebook PC
System Typex64-based PC
System SKU4Q929EC#ABB
Processor11th Gen Intel(R) Core(TM) i5-1145G7 @ 2.60GHz, 2611 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/DateHP T76 Ver. 01.08.00, 11-Jan-22
SMBIOS Version3.3
Embedded Controller Version48.55
BIOS ModeUEFI
BaseBoard ManufacturerHP
BaseBoard Product8846
BaseBoard VersionKBC Version 30.37.00
Platform RoleMobile
Secure Boot StateOn
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @hakinnen

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP BIOS and System Firmware (T37/T39/T76)

01.11.00 Rev.A51.4 MBNov 8, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Visit --->>> Intel Wi-Fi Site

Download and install WiFi-22.190.0-Driver64-Win10-Win11.exe

 

ub6424_1-1672393736269.png

 

(6Restart Windows

(7Test your notebook

(8Please report back

View solution in original post

1 REPLY 1
HP Recommended

Hello @hakinnen

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP BIOS and System Firmware (T37/T39/T76)

01.11.00 Rev.A51.4 MBNov 8, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Visit --->>> Intel Wi-Fi Site

Download and install WiFi-22.190.0-Driver64-Win10-Win11.exe

 

ub6424_1-1672393736269.png

 

(6Restart Windows

(7Test your notebook

(8Please report back

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.