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stejes_1
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Solved!

Enable bluetooth

HP Recommended
HP Envy DV6 Notebook PC
Microsoft Windows 10 (64-bit)

Product number: C2M11UA#ABA

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Paul_Tikkanen
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Hi:

 

Below is the link to the parts list for your notebook.

 

https://partsurfer.hp.com/Search.aspx?searchText=C2M11UA

 

Your notebook came with an Atheros AR9485 802.11b/g/n 1x1 WiFi adapter.

 

That adapter is wifi only, not a combination wifi/bluetooth adapter.

 

Below is the link to the product specs page for your notebook.

 

https://support.hp.com/us-en/document/c03484254

 

The specs also indicate that your notebook did not come with built in bluetooth networking, or that feature would have been listed along with the 802.11b/g/n WLAN wireless connectivity specfication.

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Paul_Tikkanen
Level 21
Level 21
134,981 124,337 20,689 31,777
Message 2 of 4
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HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

https://partsurfer.hp.com/Search.aspx?searchText=C2M11UA

 

Your notebook came with an Atheros AR9485 802.11b/g/n 1x1 WiFi adapter.

 

That adapter is wifi only, not a combination wifi/bluetooth adapter.

 

Below is the link to the product specs page for your notebook.

 

https://support.hp.com/us-en/document/c03484254

 

The specs also indicate that your notebook did not come with built in bluetooth networking, or that feature would have been listed along with the 802.11b/g/n WLAN wireless connectivity specfication.

View solution in original post

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stejes_1
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Thank you, Paul. I could not have received better help. 5 Star (whatever is the highest).

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Paul_Tikkanen
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134,981 124,337 20,689 31,777
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You're very welcome.

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