02-04-2017 04:57 PM
02-04-2017 05:15 PM
Allow me to welcome you to the HP forums!
Is this a new PC? Has the WiFi ever worked?
What OS version is this laptop running?
We can proceed when you provide the information.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP