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HP Recommended

Installed HP printer Envy 6455e from my phone. 

Wi fi communicates to other devices except  my laptop.

Tried 3 times to fiinish wi fi lap top set up but ends with error code EBSOOPOOO4

Tried removing driver a few ways but each tome said it was in use, which it wasnt

Thanks in advance for any solutions

RLPL

1 REPLY 1
HP Recommended

Hi @RLPL,

 

Welcome to the HP Support Community

 

I understand you are getting an error message EBS00P0004 on your HP SMART App. Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow the steps mentioned in this document: HP printers - 'We're sorry, something went wrong error

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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