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Ponti
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Message 1 of 2
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Envy photo 7855

HP Recommended
Microsoft Windows 10 (64-bit)

cannot scan to computer but i can scan to e mail 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Ponti

 

Welcome to the HP support community.

  1. Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens.
  2. Click Scanner Actions, and then click Manage Scan to Computer.
  3. Click Enable to activate the scan to computer option.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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