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‎09-11-2018 10:13 PM

HP Recommended
Product: HP Pavilion g6-2330dx Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 

Just had a reinstall of Windows 10 1803 now i cannot connect to the internet with the Laptop Notebook troubleshooting indicates bad Ethernet Adapter and Wi- Fi adapters need to know how to get this problem fixed Can someone please help me with this problem. Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2018 12:23 AM - edited ‎09-12-2018 12:29 AM

HP Recommended

@RJW82

Try these>

Atheros for wireless:

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71815.exe

Realtek for ethernet:

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63416.exe

Or-use the driver directly from Realtek:

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎09-12-2018 12:23 AM - edited ‎09-12-2018 12:29 AM

HP Recommended

@RJW82

Try these>

Atheros for wireless:

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71815.exe

Realtek for ethernet:

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63416.exe

Or-use the driver directly from Realtek:

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-12-2018 06:12 PM

HP Recommended

 

Thank You Cheryl for responding to my Post for help I really appreciate you taking the time to do that I downloaded the drivers to my Flashdrive I may need them another time. They However were not needed as I happened to watch a video on the HP forum on WI-Fi adapters. The Video showed me how to uninstall the driver than reinstall the adapter do a restart and it worked. After the restart I was able to enter my password finally!! and get on to the Internet. Again Thank you!! 🙂 

                                                                                                                                                                                                                                         ROB

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