Ethernet LAN stopped working hp spectre x360

[Devendra-NMDC]

I have been using this HP Spectre x360 for more than a year and it is working very well. I have been connected to the internet via LAN/Ethernet using multiport type C connector. 

Today, while working suddenly LAN was not connected. For troubleshooting, I disabled the LAN adapter. After some time the adaptor hung/frooze so I restarted the system. On restart, the adapter was missing. 

Surprisingly I didn't find an ethernet adapter driver on the HP website for my system. Can you help me locate right driver for the laptop. 

[ub6424 · Accepted solution]

Hello @Devendra-NMDC 

(1) Update LAN drivers

Realtek Local Area Network Driver

10.36.701.2019 Rev.A

11.1 MB

Dec 27, 2019

Download

(2) ( Optional ) Optimizer

HP Connection Optimizer

2.0.17.0 Rev.A

8.7 MB

Jun 9, 2020

Download

(3) Reboot and test again your LAN connection

HP Customer Support - Software and Driver Downloads 

Please report your results.

best regards

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Thank you very much 

[Devendra-NMDC]

Thank you!

The driver worked fine.  Now I am able to connect via LAN. The driver should also be listed on the HP drivers page for the laptop model. 

[ub6424]

Hello @Devendra-NMDC 

It was a great pleasure to help you ✅

best regards