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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Ethernet problems

Create an account on the HP Community to personalize your profile and ask a question
09-19-2023 02:41 AM
Hi! I’ve had my laptop (Hp pavillion) for nearly 3 years now, and I’ve never before ever needed an ethernet cable to stay/be connected to the internet, now however, its suddenly requiring me to have one. I don’t own one, nor have I ever used one on this laptop and it’s always worked perfectly fine. Is this a common or new issue? Please help!!!
09-24-2023 06:22 PM
Hi @Robyn50,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator