10-09-2017 11:36 AM
Sir/Madam, can you Please send me the link to download ethernet driver?
10-09-2017 11:41 AM
Go to hp.com/support then enter the product number of your computer
Scroll down a bit and look for software and drivers then click it
Youll be directed to a list of drivers of your computer
Simply look for NETWORK and look for the driver
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10-09-2017 11:51 AM
Here is the direct link to the W10 ethernet driver you need from your notebook's support page...
This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.
10-10-2017 01:39 AM
It is here (the same place as the ethernet)...
but their is choice is Broadcom, Intel or Realtek
10-10-2017 06:56 AM
You're very welcome @zan-yan
Your PC comes with the Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BlueTooth 4.0 M.2 combination WLAN adapter
Below are the links to the wifi and bluetooth drivers you need.
This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter.
This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.
10-10-2017 09:17 AM
Thanks once again. I installed the driver and it shows in the device manager too but still i can't find any network adapter for ethernet and wifi when i checked in network adapter.
10-10-2017 09:23 AM
You're very welcome.
If you don't see the Broadcom wifi adapter and the Realtek ethernet controller under the Network Adapters device manager category, unfortunately, I would have no idea why that would be.
Both the ethernet and wireless should be working.