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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP 15-r007tx
Microsoft Windows 10 (64-bit)

With windows 10 installed on my hp 15 r007tx . Recently formatted my laptop.I am  facing many issues like wifi driver is missing even when i downloaded it from official hp site and installed it, synaptics touchpad driver can't be found on hp drivers official website for my model and windows 10 operating system

2 REPLIES 2
HP Recommended

Hi

Not sure what WiFi adapter you have.

HP Wireless Button Driver

1.1.5.1 Rev.A4.7 MBJul 15, 2015Download

So if you can give the SKU: then maybe....

 

 

 

HP Recommended

Hi, @SB65 

 

W10 should have installed the drivers you needed automatically.

 

You need these wifi and Bluetooth drivers for your model...

 

5.0.57.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

11.0.761.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

On the newer releases of W10, the Ralink wifi adapter has a nasty habit of completely disappearing from the device manager, and there is no fix other than to replace the internal card or use an external USB wifi adapter.

 

So, if those drivers don't fix the problem, let me know, and I will give you a suggestion for a better wifi card that works on W10.

 

 

 

 

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